Senior Product Designer (UX/UI)

Overland Park, Kansas, United States | Full-time

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Do you..

... love researching why people make the choices they do so you can design products that delight them.

... enjoy working collaboratively with other teams to share your expertise and learn from theirs.

... thrive on releasing products to gain early feedback, iterating, and repeating the cycle?

 

If you’re nodding your head and thinking, “That’s me!”, then WE NEED YOU to join our team as a Senior Product Designer.

At Lucky Orange, we know how daunting it can be for business owners, advertising and marketing agencies and website operators to figure out why people aren’t converting on their website. We create “A ha!” and “Oh wow!” moments for our customers by helping them understand how visitors are interacting with their website so they can create better online customer experiences that help close the sale or generate leads.

Our platform helps our customers uncover insights that allow them to increase website conversion rates and solve hidden user experience challenges. We help the people who use our platform interact directly with their customers to answer questions, resolve issues and keep them coming back for more.

 

What’s a day in the life like?

Putting customers first is always our priority, but we’re known for having a relaxed, playful environment at Lucky Orange. On a typical day, you’ll find our team members helping customers, devising growth strategies, writing code and working with partners. We’re a work family that likes to take time to get to know one another better, challenge each other to a round of Mario Party or Super Smash Bros and recognize one another for a job well done.

As the Senior Product Designer on our team, your day will likely include:

  • Incorporating both internal and external feedback into the design of future product enhancements
  • Helping develop product strategy and vision supported by market analysis, customer needs, and input from internal stakeholders
  • Using business-level analytics as a jumping off point to see how UX can help reduce churn, improve customer lifetimes and uncover key product use insights shared by valuable customers
  • Working closely with developers to help prioritize and make trade-offs regarding user experience, business impact and technical scale
  • Understanding user behavior through qualitative and quantitative user research, and translating that research into insights that inform the team decision making process
  • Collaborating with marketing to advance and evolve the visual side of our brand identity, ensure design consistency, and assist with the development of branded material and assets as needed

What does it take?

  • Excellent written and verbal communication skills
  • Ability to plan and lead concurrent projects across user research, product discovery and product development
  • A collaborative approach to solving problems that includes leading brainstorms, workshops and design reviews with internal teams and external users
  • Poses a pragmatic approach to problem solving and an ability to iterate rapidly to find the best solutions
  • 5+ years experience designing digital products
  • An online portfolio that shows a strong track record of shipping successful products from idea to completion
  • Experience with design tools such as Sketch, Figma, and Invision
  • Ability to work in a (relaxed) office setting in Overland, Park, Kansas, during typical working hours (9 a.m. - 5 p.m.), Monday through Friday. This position is not eligible for a remote work arrangement.

How do I stand out from the rest of the pack?

  • Seriously, excellent verbal AND written communication
  • Experience working with concepts such as personalization and dynamic content, based on customer and user data
  • User centered design focused, and knowledge of Accessibility and ADA guidelines/compliance as it relates to websites and applications
  • An entrepreneurial spirit in which your take ownership of your product and work to continuously improve
  • Familiarity with the Shape Up product development process
  • Working knowledge of CSS/HTML/JS and familiarity with tools like GitHub

What’s this gig pay?

  • Competitive salary plus quarterly bonuses

What about the extras?

  • Unlimited paid vacation/sick days
  • 401(k) plan with 4% employer match
  • 100 percent paid health insurance for employees
  • Fun company outings
  • No dress code
  • Nerf gun-friendly office environment
  • Monthly “flex days” that allow you to choose where you want to work
  • Company-sponsored lunches
  • Generous performance incentives
  • Company-sponsored vacations

Who is Lucky Orange?

Lucky Orange, located in Overland Park, Kan., started as a bootstrap analytics and usability software company and is now one of Kansas City’s hottest Software as a Service (SaaS) companies. For the third year running, we’ve also been recognized as one of Kansas City Business Journal’s “Best Places to Work.”

Our flagship product sheds new light on user behavior by allowing website owners a peek behind the digital curtain to watch recordings of users, engage with interactive heatmaps, see real-time analytics, provide exceptional support via live chat, analyze forms and create custom polls.

We think it’s a pretty stellar product, and so do our clients who have used Lucky Orange on more than 300,000 websites worldwide.

Check out the latest version of our product at get.luckyorange.com

 

What matters the most at Lucky Orange?

We know that workplace culture defines a company. That’s why we had passionate discussions on the words we chose to articulate the Lucky Orange values: Moxie. Honesty. Delight. Creativity. Empathy. Motivation.

Our employees demonstrate these values through:

  • Superhero mentalities that dare to think innovatively and embrace new ideas and fresh approaches
  • Collaboration and respect for one another’s ideas
  • Putting people first – our customers and our coworkers
  • Slow claps to celebrate team member accomplishments
  • Continuous improvement – pushing ourselves to constantly be better in our work and finding new opportunities to grow the company

We look forward to working with you!

Lucky Orange is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.